Content creator FAQ

General

For content creators like you, we offer an easy to use marketplace for sponsored deals. You may have heard of us through word-of-mouth, or we might have identified your channel as a match for an ad campaign and reached out to you via email.

You are offered the opportunity to work with an advertiser if we think your audience demographics suit what they are looking for. Then, all you have to do is sign up for the platform if you haven’t already, and make your offer!

If an advertiser accepts your offer, you will be sent a brief detailing the requirements and wishes of the advertising campaign and the content you will produce for them. Our campaign managers are available to assist you with any questions.

In return for all of this, we receive a small commission from the deal you strike. This is paid by the advertiser, meaning Matchmade is completely free for creators!

We work hard to maintain a steady flow of campaigns, and we’re proud to help you promote products that we know your audience will love!

We ask that you sign up with your Google account, so that we can verify your email address and your name. In addition, we would need to have a look at your channel demographics and  analytics to match you with campaigns that would suit you and your audience. You can familiarize yourself with these settings and learn how to change them via YouTube here.

You don’t need a contract for every separate deal. Once you accept the Matchmade terms and services, you’re good! If you want to review the terms, you can find them here.

The terms of service provides protection for both yourself, and the advertiser. Working through Matchmade means that a deal is a deal. You agree to produce content according to the campaign brief and instructions, and the advertiser agrees to approve content which fulfills those conditions. This is legally binding on both sides.

Yep! Each sponsorship proposal requires you to confirm your interest and agree to do the campaign before it gets off the ground. If you’re not feeling it, that’s fine. You’re only ever obliged to produce content for a deal you agree to. 

As described above, you can simply take a break and not engage if a sponsorship is offered to you. This keeps your account active, so that we can keep you informed of other campaigns which you might be more interested in.

If you’d like to leave altogether, we’d be very sorry to see you go! By request, we will remove your account and delete your personal data without undue delay. Please send a support request form and indicate that you would like your data removed. Be sure to also remove us as limited viewers from your YouTube account settings.

Campaigns

If you want to go forward with the proposed promotion, sign up to Matchmade and send in your offer! You will learn more regarding this, as well as other campaigns, on our platform.

A dedicated deal is one where you create a full video revolving around the promoted product.

An integrated deal is one where you integrate a short shoutout about the promoted product within your video, towards the beginning. This usually lasts about 30-90 seconds.

Payments

For those who reside within the EU, we use SEPA bank transfer for payments. We will need your IBAN / BIC information. You can get this information from your bank.

For those who reside outside of the EU, we use SWIFT payments (wire transfers). This will require you to provide us with your name and address, your national tax identification number, as well as your account number and your bank’s SWIFT code, bank name and bank address.

Your bank must be able to accept international wire transfers in USD. Please confirm this well before the video’s publishing date. Following your bank’s instructions helps ensure that your payment goes out on the scheduled payout day, and that it gets to you without undue delay.

When the payment has been triggered after the publishing and acceptance of your content, you will see the option to ‘’confirm payment details’’ on your dashboard.

If you are an individual creator who wishes to receive payments to your own personal bank account, you should select ‘’My banking details’’ as the payment option.

Conversely, if you operate as an agency, a manager, or a creator with your own registered business, you should choose ‘’company invoice’’ to receive payment to your company bank account. Please see the instructions for invoicing here and ensure that the payee is under the same name as the bank account owner.

 

We send out payments within 30 days of entering your payment details. This is necessary to ensure we tie up all the loose ends with the advertiser, tax authorities etc. and make sure you get your payment as smoothly as possible.

Please be aware that if you haven’t filled out your personal information and payment details (or if they are incorrect or insufficient), the delivery of your payment will be delayed until the correct information has been filled out.

First, please be sure that your manager/agency has signed up for the platform and that she/he confirms the connection to your YouTube channel by sending you an invite. Managers and agencies can read more about invoicing here.

Privacy

Nope! As long as we are set as “limited viewers” in your account settings, we can’t see revenue data of any kind.

We take your privacy and data very seriously and are committed to protecting your personal information. Your information is used only for the express purpose of doing business with you. We are an EU-based company and thus, we abide by the strict data privacy rules in the EU.

For more information, please check our privacy policy and terms of service.

Questions? Please feel free to write to us through the support widget on our knowledge base.